Flexi Group Holdings Ltd
shophumm.com ↗In their words
“Average monthly churn rate during the year ended December 31, 2022 was 5% for all Common Ground locations”
“Average monthly churn rate for the six months ended June 30, 2023 was 8% for all of the Hive and The Cluster locations”
“Average monthly churn rate across total number of desks sold during the year ended December 31, 2022 was 3% for all of the Hive and The Cluster locations”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (6)
Churn (Common Ground locations): 5% (FY2022) — “average monthly churn rate during the year ended December 31, 2022 was 5% for all Common Ground locations”
Churn (Hive and The Cluster locations): 8% (H1 2023) — “average monthly churn rate for the six months ended June 30, 2023 was 8% for all of the Hive and The Cluster locations”
Churn (Hive and The Cluster locations): 3% (FY2022) — “average monthly churn rate across total number of desks sold during the year ended December 31, 2022 was 3% for all of the Hive and The Cluster locations”
Churn (Hive and The Cluster brands): 1% (monthly, 2022) — “Hive and The Cluster brands experienced an average monthly churn rate of approximately 1.0% in 2022”
Churn (Common Ground brand): 7% (monthly, 2021) — “Common Ground brand, Flexi experienced an average monthly churn rate of 7.0% in 2021”
Churn (Common Ground locations): 6% (H1 2023) — “average monthly churn rate for the six months ended June 30, 2023 was 6% for all Common Ground locations”
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.