NPS Intelligence (beta)

Disclosed NPS & retention by vertical

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Latest disclosed NPS
no score published
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NPS entries
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2019
Years covered
2 entries in all

In their words

“FleetCor reported a customer retention rate of 92.3% according to a JP Morgan report.”
— reported by northeasttoday.in · 21 Dec 2019 · NI-48B5C62
“FleetCor reported a 92 percent customer retention rate in October.”
— reported by businesswire.com · 1 Feb 2019 · NI-DD0E5EC

NPS disclosures (0)

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Retention disclosures (2)

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21 Dec 2019
Retention92.3%

FleetCor reported a customer retention rate of 92.3% according to a JP Morgan report.

— reported by northeasttoday.in · 21 Dec 2019 · NI-48B5C62
northeasttoday.in ↗
1 Feb 2019
Retention92%

FleetCor reported a 92 percent customer retention rate in October.

— reported by businesswire.com · 1 Feb 2019 · NI-DD0E5EC
businesswire.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.