NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Fiserv

Payments, wealth & financial servicesPayments & FinTech SoftwareFISVFortune 500 #204
fiserv.com ↗
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Latest disclosed NPS
no score published
4
NPS entries
0 with a number
2007–24
Years covered
6 entries in all

In their words

“Fiserv executive discusses how data can help businesses retain customers and drive revenue in B2B payments.”
— reported by martech.org · 21 Nov 2024
“Fiserv facilitates Clover integration for ISV partners to improve customer retention through streamlined user experience.”
— reported by forbes.com · 26 Oct 2021
“Value added; customer satisfaction; operating margin; profit margin; sales performance; sales quota attainment; new sales; cross/integrated sales; client engagement; client acquisition; net promoter score; internal revenue growth; and client retention.”
— Fiserv · SEC 10-K annual report · filed 20 Feb 2014

NPS disclosures (4)

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20 Feb 2014
NPSProgram

…value added; customer satisfaction; operating margin; profit margin; sales performance; sales quota attainment; new sales; cross/integrated sales; client engagement; client acquisition; net promoter score; internal revenue growth; and client retention.

— Fiserv · SEC 10-K annual report · filed 20 Feb 2014
SEC 10-K annual report ↗
31 Jul 2012
NPSProgram

…value added; customer satisfaction; operating margin; profit margin; sales performance; sales quota attainment; new sales; cross/integrated sales; client engagement; client acquisition; net promoter score; internal revenue growth; and client retention.

— Fiserv · SEC 10-Q quarterly report · filed 31 Jul 2012
SEC 10-Q quarterly report ↗
12 Apr 2012
NPSProgram

…value added; customer satisfaction; operating margin; profit margin; sales performance; sales quota attainment; new sales; cross/integrated sales; client engagement; client acquisition; net promoter score; internal revenue growth; and client retention.

— Fiserv · SEC proxy statement · filed 12 Apr 2012
SEC proxy statement ↗
23 May 2007
NPSProgram

…value added; customer satisfaction; operating margin; profit margin; sales performance; sales quota attainment; new sales; cross/integrated sales; client engagement; client acquisition; net promoter score; internal revenue growth; and client retention.

— Fiserv · SEC 8-K filing · filed 23 May 2007
SEC 8-K filing ↗

Retention disclosures (2)

Open in the retention database →

21 Nov 2024
Retention

Fiserv executive discusses how data can help businesses retain customers and drive revenue in B2B payments.

— reported by martech.org · 21 Nov 2024
martech.org ↗
26 Oct 2021
Retention

Fiserv facilitates Clover integration for ISV partners to improve customer retention through streamlined user experience.

— reported by forbes.com · 26 Oct 2021
forbes.com ↗

Lighthouse companies in Payments, wealth & financial services

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.