FirstService Corporation
firstservice.com ↗In their words
“Retention rate down a couple of points to the 93, 94 level”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Retention rate: 93.5% (Q1 2018) — “retention rate down a couple of points to the 93, 94 level”
Retention rate: 95% (Q4 2016) — “retention rate of 95% to 97%”
Lighthouse companies in Real estate & homebuilding
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.