Verticals / Energy & utilities / FirstEnergy
FirstEnergy
firstenergycorp.com ↗—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2020
Years covered
1 entries in all
In their words
“FirstEnergy's modernization drive will boost service reliability and lead to customer retention.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
17 Mar 2020
Retentionup
FirstEnergy's modernization drive will boost service reliability and lead to customer retention.
— reported by finance.yahoo.com · 17 Mar 2020 · NI-2E2D471
finance.yahoo.com ↗Lighthouse companies in Energy & utilities
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.