Verticals / Transport & logistics / First Bus
First Bus
firstbus.co.uk ↗17
Latest disclosed NPS
18 Jun 2026
1
NPS entries
1 with a number
2026
Years covered
1 entries in all
In their words
“First Bus reduced lost mileage by 17% while its Net Promoter Score increased from 11 to 17.”
NPS disclosures (1)
18 Jun 2026
NPS17
First Bus reduced lost mileage by 17% while its Net Promoter Score increased from 11 to 17.
— reported by busandcoachbuyer.com · 18 Jun 2026 · NI-13F4E65
busandcoachbuyer.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.


