Verticals / Transport & logistics / First Student and First Transit
FS
First Student and First Transit
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2021
Years covered
1 entries in all
In their words
“First Student and First Transit maintain customer retention around 95% with 10+ year average tenure for 85% of customers, per Fitch Ratings.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
29 Jun 2021
Retention95%
First Student and First Transit maintain customer retention around 95% with 10+ year average tenure for 85% of customers, per Fitch Ratings.
— reported by fitchratings.com · 29 Jun 2021 · NI-C978818
fitchratings.com ↗Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.