NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Health insurers & care providers  /  First Stop Health
95
Latest disclosed NPS
2 Aug 2023
3
NPS entries
3 with a number
2019–23
Years covered
3 entries in all

In their words

“First Stop Health reported a Net Promoter Score of +95 among patients using its Virtual Primary Care service.”
— reported by digitaljournal.com · 2 Aug 2023 · NI-E2A8820
“First Stop Health achieved an NPS of 77 from patients in 2020, contributing to 59% revenue growth.”
— reported by prnewswire.com · 5 Feb 2021 · NI-1A14158
“First Stop Health named to Inc. 500 at #375 with 83% Net Promoter Score with clients and 77% NPS with members.”
— reported by prnewswire.com · 14 Aug 2019 · NI-1C33081

Disclosed NPS over time

Every Net Promoter Score First Stop Health has published, by date.

70809010020212023837795

NPS disclosures (3)

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2 Aug 2023
NPS95

First Stop Health reported a Net Promoter Score of +95 among patients using its Virtual Primary Care service.

— reported by digitaljournal.com · 2 Aug 2023 · NI-E2A8820
digitaljournal.com ↗
5 Feb 2021
NPS77

First Stop Health achieved an NPS of 77 from patients in 2020, contributing to 59% revenue growth.

— reported by prnewswire.com · 5 Feb 2021 · NI-1A14158
prnewswire.com ↗
14 Aug 2019
NPS83

First Stop Health named to Inc. 500 at #375 with 83% Net Promoter Score with clients and 77% NPS with members.

— reported by prnewswire.com · 14 Aug 2019 · NI-1C33081
prnewswire.com ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.