FC
Firefly Credit Union
fireflycu.org ↗80
Latest disclosed NPS
6 Apr 2020
1
NPS entries
1 with a number
2020
Years covered
1 entries in all
In their words
“Firefly Credit Union's Net Promoter Score rose from 72 in 2016 to 80 of the 100 maximum, reflecting the CEO's digital services strategy for millennials.”
NPS disclosures (1)
6 Apr 2020
NPS80
Firefly Credit Union's Net Promoter Score rose from 72 in 2016 to 80 of the 100 maximum, reflecting the CEO's digital services strategy for millennials.
— reported by startribune.com · 6 Apr 2020 · NI-4A014F7
startribune.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.