FB
Federal Bank
—
Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2022
Years covered
1 entries in all
In their words
“Federal Bank leveraged Oracle CX to deliver a seamless customer experience aimed at increasing Net Promoter Score.”
NPS disclosures (1)
14 Jun 2022
NPSProgram
Federal Bank leveraged Oracle CX to deliver a seamless customer experience aimed at increasing Net Promoter Score.
— reported by cxotoday.com · 14 Jun 2022 · NI-A504C2C
cxotoday.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.