NPS Intelligence (beta)

Disclosed NPS & retention by vertical

73
Latest disclosed NPS
17 Sep 2019
4
NPS entries
2 with a number
2018–19
Years covered
4 entries in all

In their words

“Fattmerchant reported one of the highest Net Promoter Scores in the credit card processing industry at 73.”
— reported by finance.yahoo.com · 17 Sep 2019 · NI-267C912
“Fattmerchant reached an all-time high Net Promoter Score of 73, which is 85 points above the industry average.”
— reported by finance.yahoo.com · 19 Jul 2019 · NI-A6B3A33
“Fattmerchant ranks No. 217 on 2019 Inc. 5000 list with one of the highest Net Promoter Scores in its industry at 70+.”
— reported by finance.yahoo.com · 15 Aug 2019 · NI-4A4AF3B

Disclosed NPS over time

Every Net Promoter Score Fattmerchant has published, by date.

70807373

NPS disclosures (4)

Search the database →

17 Sep 2019
NPS73

Fattmerchant reported one of the highest Net Promoter Scores in the credit card processing industry at 73.

— reported by finance.yahoo.com · 17 Sep 2019 · NI-267C912
finance.yahoo.com ↗
15 Aug 2019
NPSProgram

Fattmerchant ranks No. 217 on 2019 Inc. 5000 list with one of the highest Net Promoter Scores in its industry at 70+.

— reported by finance.yahoo.com · 15 Aug 2019 · NI-4A4AF3B
finance.yahoo.com ↗
19 Jul 2019
NPS73

Fattmerchant reached an all-time high Net Promoter Score of 73, which is 85 points above the industry average.

— reported by finance.yahoo.com · 19 Jul 2019 · NI-A6B3A33
finance.yahoo.com ↗
7 Feb 2018
NPSProgram

Fattmerchant announces a high-ranking Net Promoter Score, surpassing industry average.

— reported by globenewswire.com · 7 Feb 2018 · NI-C946735
globenewswire.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.