Fathom Holdings Inc.
fathomrealty.com ↗In their words
“Our monthly churn rate of less than 1.6% is among the lowest in the industry, reflecting our commitment to agent satisfaction”
“Churn for the quarter was 1.9%, so a little higher, but the significant increase came from agents that did one and one transactions”
“During the second quarter of 2023, our attrition rate averaged approximately 1.85% per month, which again compares favorably to the industry average of over 3%.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (5)
Churn (agents): 1.6% (Q2 2025) — “our monthly churn rate of less than 1.6% is among the lowest in the industry, reflecting our commitment to agent satisfaction”
Churn (agents): 1.9% (Q3 2023) — “Churn for the quarter was 1.9%, so a little higher, but the significant increase came from agents that did one and one transactions”
Churn (agents): 1.85% (Q2 2023) — “During the second quarter of 2023, our attrition rate averaged approximately 1.85% per month, which again compares favorably to the industry average of over 3%.”
Churn (agents): 2.2% (Q1 2023) — “Our churn rate in Q1 was 2.2%, which is significantly higher than our average around 1.5%, 1.6%”
Churn (agents): 1.6% (Q4 2022) — “During Q4 2022, our attrition rate averaged approximately 1.6% per month.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.