NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Industrials, materials & construction  /  FARO Technologies, Inc.

FARO Technologies, Inc.

faro.com ↗
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Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2024
Years covered
1 entries in all

In their words

“Our NPS scores are up 10 points year-over-year. We also recently completed our latest brand loyalty survey, which reflected an 80% overall loyalty score, with 82% likely to continue buying from us.”
— Peter Lau, President and Chief Executive Officer, FARO Technologies, Inc. · Earnings call, Q2 2024 · 10 Aug 2024 · NI-47A7827

NPS disclosures (1)

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10 Aug 2024
NPSProgram

Our NPS scores are up 10 points year-over-year. We also recently completed our latest brand loyalty survey, which reflected an 80% overall loyalty score, with 82% likely to continue buying from us.

— Peter Lau, President and Chief Executive Officer, FARO Technologies, Inc. · Earnings call, Q2 2024 · 10 Aug 2024 · NI-47A7827
Earnings call, Q2 2024 ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.