Extend Health Inc
In their words
“Our historical client retention rate exceeds 95% with our core solution, ExtendRetiree, which is a testament to our trusted brand name and exceptional service and support.”
“Our historical client retention rate exceeds 95% with our core solution, ExtendRetiree, which is a testament to our trusted brand name and exceptional service and support.”
“Our historical 98.9% client retention rate with our core solution, ExtendRetiree, is a testament to our trusted brand name and superior service and support.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Retention rate: 95% — “Our historical client retention rate exceeds 95% with our core solution, ExtendRetiree, which is a testament to our trusted brand name and exceptional service and support.”
Retention rate (ExtendRetiree): 95% — “Our historical client retention rate exceeds 95% with our core solution, ExtendRetiree, which is a testament to our trusted brand name and exceptional service and support.”
Retention rate (ExtendRetiree): 98.9% — “Our historical 98.9% client retention rate with our core solution, ExtendRetiree, is a testament to our trusted brand name and superior service and support.”
Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.