Verticals / Retail & e-commerce / Express
Express
express.com ↗—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2022
Years covered
1 entries in all
In their words
“Express shares customer retention strategy and relaunch of Express Insider loyalty program, incorporating customer feedback.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
20 Sep 2022
Retention
Express shares customer retention strategy and relaunch of Express Insider loyalty program, incorporating customer feedback.
— reported by mytotalretail.com · 20 Sep 2022 · NI-B8C17BF
mytotalretail.com ↗Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.