ExaGrid
exagrid.com ↗In their words
“ExaGrid reports 95% customer retention as it claims 5,000 customers and points to growth.”
“ExaGrid reported record Q3 results with a Net Promoter Score of +81 and 95% net customer retention.”
“ExaGrid, the industry's only Tiered Backup Storage solution, achieved a certified NPS of +81.”
Disclosed NPS over time
Every Net Promoter Score ExaGrid has published, by date.
NPS disclosures (6)
ExaGrid reports record Q3 bookings and revenue, with highest NPS score and customer retention rate in the backup industry.
ExaGrid reported record Q3 results with a Net Promoter Score of +81 and 95% net customer retention.
ExaGrid, the industry's only Tiered Backup Storage solution, achieved a certified NPS of +81.
ExaGrid customer survey yielded a Net Promoter Score of +73, considered excellent by Net Promoter standards.
ExaGrid reports a Net Promoter Score of +73 from a customer survey, considered excellent by Net Promoter standards.
ExaGrid announces achievement of a Net Promoter Score of +73 for its hyper-converged secondary storage solutions.
Retention disclosures (1)
ExaGrid reports 95% customer retention as it claims 5,000 customers and points to growth.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.