Exagen Inc.
exagen.com ↗In their words
“High retention rate of 99% among adopting health care providers from the prior quarter”
“Very high retention rates of 99% among these adopters”
“High retention rate of 99% among adopting healthcare providers”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Retention rate (adopting health care providers): 99% (Q2 2021) — “high retention rate of 99% among adopting health care providers from the prior quarter”
Retention rate (adopters): 99% (Q1 2021) — “very high retention rates of 99% among these adopters”
Retention rate (adopting healthcare providers): 99% (Q4 2020) — “high retention rate of 99% among adopting healthcare providers”
Retention rate (adopters): 99% (Q1 2020) — “very high retention rate of 99% of our adopters who remain riders from the prior quarter”
Lighthouse companies in Pharma, medtech & health distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.