Evolv Technologies
evolvtechnology.com ↗In their words
“Our net revenue retention remained comfortably above 100% for the second quarter”
“Further, we retained 90% of the deployed units across those customers, reflecting the strong value our solutions deliver.”
“Net revenue retention (education customers eligible for early cancellation): 92% (Q1 2025) — “driving 92% net revenue retention and 94% net unit retention across the eligible group.”
NPS disclosures (3)
…(3) “Customer NPS” refers to average customer net promoter score and is measured by formal survey of our customer base; “Deployments” measures the net systems deployed as of December 31, 2024, reflecting a one-time adjustment to remove approximately 100…
Donohue were determined based on the achievement of metrics related to revenue, gross margin, net promoter score, and manufacturing goals. The Compensation Committee approved a 109.5% of target funding of the bonus pool based on achievement of these…
For 2022, the annual bonuses for Messrs. George, Donohue and Chitkara were determined based on the achievement of metrics related to revenue, gross margin, net promoter score, and manufacturing goals.
Retention disclosures (9)
Evolv Technologies achieved net revenue retention of greater than 100%.
Evolv Technologies reports net revenue retention remained above 100% in Q2, supported by renewals and customer expansions.
Net revenue retention: 100% (Q2 2026) — “Our net revenue retention remained comfortably above 100% for the second quarter”
Evolv Technologies announced a multi-year renewal of its hardware and software subscription.
Retention rate: 90% (Q1 2025) — “Further, we retained 90% of the deployed units across those customers, reflecting the strong value our solutions deliver.”
Net revenue retention (education customers eligible for early cancellation): 92% (Q1 2025) — “driving 92% net revenue retention and 94% net unit retention across the eligible group.”
Evolv Technology retained 92% of K-12 customers following FTC resolution, with 213 security units remaining active.
Retention rate: 90% (Q1 2024) — “We had our first meaningful set of units come up for renewal in the first quarter of 2024. And as expected, over 90% of the units did in fact renew.”
Churn: 0% (Q4 2021) — “We had no subscription churn in the fourth quarter and have not had any renewal up to yet.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.