NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Energy & utilities  /  Eversource Energy

Eversource Energy

Energy & utilitiesElectric & gas utilitiesElectric & Gas UtilityESFortune 500 #310
eversource.com ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
85%
Retention
9 Mar 2005
2005
Years covered
1 entries in all

In their words

“Its high customer retention rate of approximately 85 percent”
— Eversource Energy · SEC 8-K filing · filed 9 Mar 2005 · NI-3EF60D5

NPS disclosures (0)

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Retention disclosures (1)

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9 Mar 2005
Retention85%

Retention rate (Select Energy retail marketing): 85% — “its high customer retention rate of approximately 85 percent”

— Eversource Energy · SEC 8-K filing · filed 9 Mar 2005 · NI-3EF60D5
SEC 8-K filing ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.