Eurowings
eurowings.com ↗In their words
“Eurowings recorded a Net Promoter Score of 47 in the first half of 2026, considered high for the airline industry.”
“Eurowings reports a Net Promoter Score of 46, with surveys indicating that over 74% of travellers would choose the airline again.”
“Eurowings reports industry-leading NPS of 46, reflecting strong passenger service commitment.”
Disclosed NPS over time
Every Net Promoter Score Eurowings has published, by date.
NPS disclosures (7)
Eurowings recorded a Net Promoter Score of 47 in the first half of 2026, considered high for the airline industry.
Eurowings reports rising passenger numbers with measured customer satisfaction via Net Promoter Score.
Eurowings reports a Net Promoter Score of 46, with surveys indicating that over 74% of travellers would choose the airline again.
Eurowings reports industry-leading NPS of 46, reflecting strong passenger service commitment.
Eurowings achieved a stable NPS of 47 in the first half of 2025, confirming positive customer perception.
Eurowings recovered from operational disruptions that caused Net Promoter Score to drop below 10 points.
Eurowings reported a Net Promoter Score of 55, an all-time high for the airline, reflecting customer recommendation intent.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.