NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Real estate & homebuilding  /  Essex Property Trust, Inc.
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
4.3%
Retention
1 May 2024
2024
Years covered
2 entries in all

In their words

“Renewal rates for, say, May and June, they're going out in kind of that low to mid-4% range. They average for the portfolio around 4.3%.”
— Angela Kleiman, President & CEO, Essex Property Trust, Inc. · Earnings call, Q1 2024 · 1 May 2024 · NI-EC1FA4D
“Strong retention among our residents, generating an increase in renewal rates of 4.9% for the quarter”
— Angela Kleiman, President and Chief Executive Officer, Essex Property Trust, Inc. · Earnings call, Q4 2023 · 7 Feb 2024 · NI-7FCA279

NPS disclosures (0)

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Retention disclosures (2)

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1 May 2024
Retention4.3%

Retention rate: 4.3% (Q1 2024) — “renewal rates for, say, May and June, they're going out in kind of that low to mid-4% range. They average for the portfolio around 4.3%.”

— Angela Kleiman, President & CEO, Essex Property Trust, Inc. · Earnings call, Q1 2024 · 1 May 2024 · NI-EC1FA4D
Earnings call, Q1 2024 ↗
7 Feb 2024
Retention4.9%

Retention rate: 4.9% (Q4 2023) — “strong retention among our residents, generating an increase in renewal rates of 4.9% for the quarter”

— Angela Kleiman, President and Chief Executive Officer, Essex Property Trust, Inc. · Earnings call, Q4 2023 · 7 Feb 2024 · NI-7FCA279
Earnings call, Q4 2023 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.