Verticals / Consumer goods & food / ESK
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2021
Years covered
1 entries in all
In their words
“ESK took an evidence-based approach to customer retention; industry benchmark shows global skincare retention rate of 26.9%.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
7 Apr 2021
Retention
ESK took an evidence-based approach to customer retention; industry benchmark shows global skincare retention rate of 26.9%.
— reported by cmo.com.au · 7 Apr 2021 · NI-CE86439
cmo.com.au ↗Lighthouse companies in Consumer goods & food
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.