eRelevance Corporation
In their words
“ERelevance announces executive hires; notes that a previous executive achieved 100% retention in customer accounts.”
“ERelevance's Net Promoter Score is seven points higher than the national average for US business services.”
NPS disclosures (1)
…eRelevance's Net Promoter Score is seven points higher than the national average for US business services.
Retention disclosures (1)
…eRelevance announces executive hires; notes that a previous executive achieved 100% retention in customer accounts.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.