Epic Bancorp
epicbank.com ↗In their words
“The Company uses Net Promoter Score methodology for feedback and measurement, and the results indicate that there is a highly loyal and satisfied customer base.”
“The Company uses Net Promoter Score methodology for feedback and measurement. · In 2007, the Company refinanced $10 million of trust preferred securities that were issued by a wholly owned trust, San Rafael Capital Trust I.”
NPS disclosures (2)
The Company uses Net Promoter Score methodology for feedback and measurement, and the results indicate that there is a highly loyal and satisfied customer base.
The Company uses Net Promoter Score methodology for feedback and measurement. · In 2007, the Company refinanced $10 million of trust preferred securities that were issued by a wholly owned trust, San Rafael Capital Trust I.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.