Enterprise Financial Services
enterprisebank.com ↗In their words
“Enterprise Financial Services has a net promoter score of 71, which is 17 points above the industry average.”
“Our net promoter score (NPS) is 65 – almost double the industry average of 35. Our NPS is up there with brands like Apple, Nordstrom and Zappos. ●”
Disclosed NPS over time
Every Net Promoter Score Enterprise Financial Services has published, by date.
NPS disclosures (8)
…Needs Expertise Experienced, Tenured Bankers and Advisors with Specialized Knowledge in Various Industries and Products 6 Customer Focus Source: Coalition Greenwich 71 NPS NET PROMOTER SCORE A measure of client satisfaction INDUSTRY AVERAGE: 54 7 ▪
…Needs Expertise Experienced, Tenured Bankers and Advisors with Specialized Knowledge in Various Industries and Products 6 Customer Focus Source: Greenwich Associates 71 NPS NET PROMOTER SCORE A measure of client satisfaction INDUSTRY AVERAGE: 54 7 ▪
…Advisors with Specialized Knowledge in Various Industries and Products 7 Customer Focus Source: Greenwich Associates 71 NPS NET PROMOTER SCORE A measure of client satisfaction INDUSTRY AVERAGE: 54 8 Regional and National Markets Kansas City Phoenix New…
Enterprise Financial Services has a net promoter score of 71, which is 17 points above the industry average.
…Expertise Experienced, Tenured Bankers and Advisors with Specialized Knowledge in Various Industries and Products 5 Customer Focus Source: Greenwich Associates 71 NPS NET PROMOTER SCORE A measure of client satisfaction INDUSTRY AVERAGE: 54 6 Seacoast…
…Our net promoter score (NPS) is 65 – almost double the industry average of 35. Our NPS is up there with brands like Apple, Nordstrom and Zappos. ●
…Innovative Solutions & Ideas 60 39 Anticipates Future Opportunities & Risks 55 38 Understands My Industry 61 43 65 NPS N E T P R O M O T E R S C O R E - A MEASURE OF CLIENT SATISFACTION INDUSTRY AVERAGE: 34 (source: Greenwich) Our talent leads to……
…$793 Q1 '16 Q4 '16 Q1 '17 Loans ENTERPRISE VALUE LENDING LIFE INSURANCE PREMIUM FINANCING TAX CREDIT PROGRAMS AIRCRAFT FINANCE MEMBER FDIC 28 NET PROMOTER SCORE Industry-leading customer service and satisfaction 2015 2016 Banking Average KC 46 65 35 St.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.