NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Energy & utilities  /  Enel Societa PER Azioni

Enel Societa PER Azioni

enel.com ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
1.1%
Churn
29 Jun 2007
2007
Years covered
1 entries in all

In their words

“In 2005, the churn rate of Italian customers amounted to 1.1%”
— Enel Societa PER Azioni · SEC 20-F annual report · filed 29 Jun 2007 · NI-BFBDF9D

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Retention disclosures (1)

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29 Jun 2007
Churn1.1%

Churn (Italian natural gas customers): 1.1% (2005) — “In 2005, the churn rate of Italian customers amounted to 1.1%”

— Enel Societa PER Azioni · SEC 20-F annual report · filed 29 Jun 2007 · NI-BFBDF9D
SEC 20-F annual report ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.