Employers Holdings Inc
In their words
“Our policy retention rate remained very strong at 94% for the quarter”
“For the quarter, the rate was 95.3%, an increase from 93.9% in the first quarter”
“For the quarter, this rate was 93.9%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (7)
Retention rate: 94% (Q1 2021) — “our policy retention rate remained very strong at 94% for the quarter”
Retention rate: 95.3% (Q2 2020) — “For the quarter, the rate was 95.3%, an increase from 93.9% in the first quarter”
Retention rate: 93.9% (Q1 2020) — “For the quarter, this rate was 93.9%”
Retention rate: 94.9% (FY 2019) — “Our year-end unit retention rate of 94.9% was up from 94% at year-end 2018”
Retention rate: 95.3% (Q3 2019) — “Our current unit retention rate is at 95.3%, which is up from 93.5% in the prior-year period.”
Retention rate: 95.7% (Q2 2019) — “unit retention rates improved from 93.5% for the second quarter of last year to 95.7% for the current quarter.”
Retention rate: 95.2% (Q1 2019) — “These rates increased year-over-year from 93% at the end of the first quarter in 2018 to the current rate of 95.2%.”
Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.