Embark
embark.com ↗In their words
“Embark reported an increase in family Net Promoter Score to 70 in 2026, up from 66 in 2025, amid softer demand and EBITDA decline.”
“Embark clients give the firm a Net Promoter Score of 93, reflecting its culture of fanatical hospitality.”
“Embark Consulting boasts an NPS of 87 from clients, well above the 32-point industry average.”
Disclosed NPS over time
Every Net Promoter Score Embark has published, by date.
NPS disclosures (6)
Embark reported an increase in family Net Promoter Score to 70 in 2026, up from 66 in 2025, amid softer demand and EBITDA decline.
Embark's Net Promoter Score reflects strong customer satisfaction that supports competitive positioning in interim results.
Embark clients give the firm a Net Promoter Score of 93, reflecting its culture of fanatical hospitality.
Embark Consulting boasts an NPS of 87 from clients, well above the 32-point industry average.
Embark's Net Promoter Score is 70% higher than the consulting industry average.
Embark reports Net Promoter Scores that typically double and sometimes triple competition.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.