NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Eligible
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2019–25
Years covered
3 entries in all

In their words

“Eligible partners with Shawbrook to enhance customer retention and improve overall borrower experience through customer engagement platform.”
— reported by mortgagesolutions.co.uk · 25 Sep 2025 · NI-80497D9
“Eligible, a customer retention automation firm for mortgage brokers, launches a broker client retention calculator tool.”
— reported by financialreporter.co.uk · 14 Nov 2019 · NI-58797B9
“Eligible is a technology firm automating customer retention for the mortgage industry.”
— reported by financialreporter.co.uk · 20 Feb 2019 · NI-F825F2E

NPS disclosures (0)

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Retention disclosures (3)

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25 Sep 2025
Retention

Eligible partners with Shawbrook to enhance customer retention and improve overall borrower experience through customer engagement platform.

— reported by mortgagesolutions.co.uk · 25 Sep 2025 · NI-80497D9
mortgagesolutions.co.uk ↗
14 Nov 2019
Retention

Eligible, a customer retention automation firm for mortgage brokers, launches a broker client retention calculator tool.

— reported by financialreporter.co.uk · 14 Nov 2019 · NI-58797B9
financialreporter.co.uk ↗
20 Feb 2019
Retention

Eligible is a technology firm automating customer retention for the mortgage industry.

— reported by financialreporter.co.uk · 20 Feb 2019 · NI-F825F2E
financialreporter.co.uk ↗

Lighthouse companies in Technology

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.