Elements Massage
In their words
“Elements Massage brand reports an 81 percent Net Promoter Score, reflecting high-quality personalized customer experience.”
“Elements Massage ranked No. 1 in Newsweek's America's Best Customer Service List, with customers reporting a 79% Net Promoter Score.”
“Elements Massage, ranked No. 340 on Entrepreneur's 2019 Franchise 500 list, reported a consistent 76% NPS reflecting personalized customer experience.”
Disclosed NPS over time
Every Net Promoter Score Elements Massage has published, by date.
NPS disclosures (7)
Elements Massage brand reports an 81 percent Net Promoter Score, reflecting high-quality personalized customer experience.
Elements Massage ranked No. 1 in Newsweek's America's Best Customer Service List, with customers reporting a 79% Net Promoter Score.
Elements Massage, ranked No. 340 on Entrepreneur's 2019 Franchise 500 list, reported a consistent 76% NPS reflecting personalized customer experience.
Elements Massage reports a Net Promoter Score of 76 percent, reflecting high-quality personalized customer experience.
Elements Massage, ranked among Inc. 5000 fastest-growing private companies, maintains Net Promoter Scores on par with top systems.
Elements Massage franchise has a 76 percent Net Promoter Score.
Elements Massage's studios boast a Net Promoter Score of 86 compared to the massage industry average of 50.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.