EFS
In their words
“EFS achieves 95% client retention and 100% staff retention while navigating COVID-19 challenges with 7 million active users and 18,000 employees.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
EFS achieves 95% client retention and 100% staff retention while navigating COVID-19 challenges with 7 million active users and 18,000 employees.
Lighthouse companies in Energy & utilities
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.



