East Midlands Airport
eastmidlandsairport.com ↗In their words
“East Midlands Airport topped CAA annual customer satisfaction survey with score of 9.2 out of 10.”
“East Midlands Airport has a satisfaction score nine percentage points higher than Birmingham Airport.”
“East Midlands Airport reports 'highest ever scores' in NPS system following 2024 campus investment.”
NPS disclosures (3)
East Midlands Airport topped CAA annual customer satisfaction survey with score of 9.2 out of 10.
East Midlands Airport has a satisfaction score nine percentage points higher than Birmingham Airport.
East Midlands Airport reports 'highest ever scores' in NPS system following 2024 campus investment.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.