NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Travel, hospitality & leisure  /  East Coast Concepts
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Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2020
Years covered
1 entries in all

In their words

“East Coast Concepts restaurant group reported an industry-leading Net Promoter Score with 25% year-on-year growth post-reopening.”
— reported by business-live.co.uk · 3 Sep 2020 · NI-AFC20F5

NPS disclosures (1)

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3 Sep 2020
NPSProgram

East Coast Concepts restaurant group reported an industry-leading Net Promoter Score with 25% year-on-year growth post-reopening.

— reported by business-live.co.uk · 3 Sep 2020 · NI-AFC20F5
business-live.co.uk ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.