EaseMyTrip
easemytrip.com ↗In their words
“EaseMyTrip's Spree Hospitality recorded a Net Promoter Score of 96 in Q2 and 95 in H1 FY27.”
“EaseMyTrip reports a high customer retention rate of over 85% amid strong post-pandemic tourism demand.”
“EaseMyTrip is targeting higher customer retention and growth while deepening its marketing technology stack for lifetime value improvement.”
NPS disclosures (1)
EaseMyTrip's Spree Hospitality recorded a Net Promoter Score of 96 in Q2 and 95 in H1 FY27.
Retention disclosures (2)
EaseMyTrip is targeting higher customer retention and growth while deepening its marketing technology stack for lifetime value improvement.
EaseMyTrip reports a high customer retention rate of over 85% amid strong post-pandemic tourism demand.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.