E2open Parent Holdings, Inc.
e2open.com ↗In their words
“95% gross retention and average customer tenure of 14 years for our top 100 customers”
“Reflected by our 95% gross retention and average customer tenure of 14 years for our top 100 customers”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (5)
Net revenue retention: 104% (2023-02-28) — “~ 104% Net Client Retention...as of 2/28/2023”
Net revenue retention (inclusive of BluJay): 108% (FY2022) — “fiscal 2022 net retention rate was 108.0% inclusive of BluJay”
Gross revenue retention: 94.5% (FY2022) — “E2open's fiscal 2022 gross retention rate was 94.5%”
Gross revenue retention: 95% — “95% gross retention and average customer tenure of 14 years for our top 100 customers”
Gross revenue retention: 95% (FY2018-FY2020) — “reflected by our 95% gross retention and average customer tenure of 14 years for our top 100 customers”
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.