Verticals / Public sector & non-profit / Durham County Council
Durham County Council
durham.gov.uk ↗42
Latest disclosed NPS
25 Aug 2026
1
NPS entries
1 with a number
2026
Years covered
1 entries in all
In their words
“Durham County Council's Net Promoter Score increased from 24.5 to 42.4 through its inclusive active ageing pathway.”
NPS disclosures (1)
25 Aug 2026
NPS42
Durham County Council's Net Promoter Score increased from 24.5 to 42.4 through its inclusive active ageing pathway.
— reported by local.gov.uk · 25 Aug 2026
local.gov.uk ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Public sector & non-profit
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.