DSV
dsv.com ↗In their words
“DSV faces customer retention crisis following Schenker integration, with analyst slashing price target by 24%.”
“DSV retains nearly all Schenker customers following integration, bolstered by significant IT and operational investment.”
“DSV is focusing on customer retention as part of its DB Schenker acquisition integration strategy.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
DSV faces customer retention crisis following Schenker integration, with analyst slashing price target by 24%.
DSV retains nearly all Schenker customers following integration, bolstered by significant IT and operational investment.
DSV is focusing on customer retention as part of its DB Schenker acquisition integration strategy.
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.