In their words
“DSM reports a strong Net Promoter Score of 85+, demonstrating dedication to client satisfaction.”
“DSM announces acquisition of Cipher Integrations Managed IT Services Provider; strong NPS of 85+ cited as dedication to client satisfaction.”
Disclosed NPS over time
Every Net Promoter Score DSM has published, by date.
NPS disclosures (2)
DSM reports a strong Net Promoter Score of 85+, demonstrating dedication to client satisfaction.
DSM announces acquisition of Cipher Integrations Managed IT Services Provider; strong NPS of 85+ cited as dedication to client satisfaction.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Consumer goods & food
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.