NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Druva

Druva

TechnologyCybersecurityData Protection Software
druva.com ↗
88
Latest disclosed NPS
20 Jun 2020
2
NPS entries
2 with a number
2019–20
Years covered
3 entries in all

In their words

“Druva, a cloud-centric data protection company, has received a certified NPS score of 88.”
— reported by channele2e.com · 20 Jun 2020 · NI-CB7D28C
“Druva reports greater than 100% customer retention rate for business customers on AWS.”
— reported by blocksandfiles.com · 4 Dec 2019 · NI-A625EF1
“Druva was awarded an industry-leading Net Promoter Score of 86 for outstanding customer support.”
— reported by oaoa.com · 6 Nov 2019 · NI-9F2C6F9

Disclosed NPS over time

Every Net Promoter Score Druva has published, by date.

80908688

NPS disclosures (2)

Search the database →

20 Jun 2020
NPS88

Druva, a cloud-centric data protection company, has received a certified NPS score of 88.

— reported by channele2e.com · 20 Jun 2020 · NI-CB7D28C
channele2e.com ↗
6 Nov 2019
NPS86

Druva was awarded an industry-leading Net Promoter Score of 86 for outstanding customer support.

— reported by oaoa.com · 6 Nov 2019 · NI-9F2C6F9
oaoa.com ↗

Retention disclosures (1)

Open in the retention database →

4 Dec 2019
Retention100%

Druva reports greater than 100% customer retention rate for business customers on AWS.

— reported by blocksandfiles.com · 4 Dec 2019 · NI-A625EF1
blocksandfiles.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.