Dropoff
dropoff.com ↗In their words
“Dropoff achieved a Net Promoter Score of 67 while experiencing rapid growth and same-day local delivery expansion in 2020.”
“Dropoff grows by 50% and earns a high Net Promoter Score while competitors retreat.”
NPS disclosures (2)
Dropoff grows by 50% and earns a high Net Promoter Score while competitors retreat.
Dropoff achieved a Net Promoter Score of 67 while experiencing rapid growth and same-day local delivery expansion in 2020.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.