Driven Deliveries
drivendeliveries.com ↗In their words
“Customer retention, calculated as the amount of newly acquired customers who purchased a second time within a 90 day period, also was 88%”
“Driven Deliveries reports customer retention improved to 89%, up 7% compared to the prior month.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Retention rate: 88% (Q2 2020) — “Customer retention, calculated as the amount of newly acquired customers who purchased a second time within a 90 day period, also was 88%”
Driven Deliveries reports customer retention improved to 89%, up 7% compared to the prior month.
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.