NPS Intelligence (beta)

Disclosed NPS & retention by vertical

85
Latest disclosed NPS
9 Sep 2026
4
NPS entries
4 with a number
2021–26
Years covered
4 entries in all

In their words

“Domino Printing Sciences increased global Net Promoter Score from 82 to 85 and maintained a Customer Effort Score of 4.6.”
— reported by recyclingtoday.com · 9 Sep 2026
“Domino increased Global NPS from 82 to 85 and maintained CES of 4.6/5.”
— reported by whattheythink.com · 8 Sep 2026
“Domino Printing Sciences' Net Promoter Score of 77 sets manufacturing industry benchmark for customer service.”
— reported by prnewswire.co.uk · 5 Oct 2021

Disclosed NPS over time

Every Net Promoter Score Domino has published, by date.

708090202677778585

NPS disclosures (4)

Search the database →

9 Sep 2026
NPS85

Domino Printing Sciences increased global Net Promoter Score from 82 to 85 and maintained a Customer Effort Score of 4.6.

— reported by recyclingtoday.com · 9 Sep 2026
recyclingtoday.com ↗
8 Sep 2026
NPS85

Domino increased Global NPS from 82 to 85 and maintained CES of 4.6/5.

— reported by whattheythink.com · 8 Sep 2026
whattheythink.com ↗
5 Oct 2021
NPS77

Domino Printing Sciences' Net Promoter Score of 77 sets manufacturing industry benchmark for customer service.

— reported by prnewswire.co.uk · 5 Oct 2021
prnewswire.co.uk ↗
4 Oct 2021
NPS77

Domino achieved an NPS of 77, setting a manufacturing industry benchmark in a B2B experience study.

— reported by whattheythink.com · 4 Oct 2021
whattheythink.com ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

Lighthouse companies in Industrials, materials & construction

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.