NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Real estate & homebuilding  /  Diversified Healthcare Trust

Diversified Healthcare Trust

Real estate & homebuildingREITsHealthcare Real Estate REITDHC
dhcreit.com ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
90%
Retention
27 Feb 2018
2018
Years covered
2 entries in all

In their words

“Retention rate (Traditional medical office building portfolio): 73% (2017) — “the retention rate for 2017 was 73%.”
— Jennifer Francis, Senior Vice President, Diversified Healthcare Trust · Earnings call, Q4 2017 · 27 Feb 2018 · NI-2E6700F

NPS disclosures (0)

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Retention disclosures (2)

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27 Feb 2018
Retention73%

Retention rate (Traditional medical office building portfolio): 73% (2017) — “the retention rate for 2017 was 73%.”

— Jennifer Francis, Senior Vice President, Diversified Healthcare Trust · Earnings call, Q4 2017 · 27 Feb 2018 · NI-2E6700F
Earnings call, Q4 2017 ↗
27 Feb 2018
Retention90%

Retention rate (Life sciences portfolio): 90% (2017) — “the retention rate was 90% on the approximately 700,000 square feet that expired in 2017.”

— Jennifer Francis, Senior Vice President, Diversified Healthcare Trust · Earnings call, Q4 2017 · 27 Feb 2018 · NI-8879097
Earnings call, Q4 2017 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.