NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Health insurers & care providers  /  DispatchHealth
93
Latest disclosed NPS
20 Oct 2023
2
NPS entries
2 with a number
2020–23
Years covered
2 entries in all

In their words

“DispatchHealth's Advanced Care hospital-at-home program achieved +93 patient NPS and reduced 30-day readmission rates by nearly 50%.”
— reported by homehealthcarenews.com · 20 Oct 2023 · NI-37C0517
“DispatchHealth reports NPS of 95 across its first 160,000 patient visits, indicating high satisfaction with in-home care model.”
— reported by healthcareglobal.com · 25 Jun 2020 · NI-974254E

Disclosed NPS over time

Every Net Promoter Score DispatchHealth has published, by date.

8090100110202020239593

NPS disclosures (2)

Search the database →

20 Oct 2023
NPS93

DispatchHealth's Advanced Care hospital-at-home program achieved +93 patient NPS and reduced 30-day readmission rates by nearly 50%.

— reported by homehealthcarenews.com · 20 Oct 2023 · NI-37C0517
homehealthcarenews.com ↗
25 Jun 2020
NPS95

DispatchHealth reports NPS of 95 across its first 160,000 patient visits, indicating high satisfaction with in-home care model.

— reported by healthcareglobal.com · 25 Jun 2020 · NI-974254E
healthcareglobal.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.