Dish DBS Corp
In their words
“Pay-TV churn rate of 1.96 % for 2016 Second Quarter Consolidated Results”
“Pay-TV subscriber churn rate of 1.86%”
“Pay-TV subscriber churn rate of 1.71%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (55)
Churn (DISH TV): 1.33% (Q3 2025 (monthly)) — “DISH TV churn rate was 1.33% compared to 1.47% for the same period in 2024”
Churn (DISH TV): 1.29% (Q2 2025 (monthly)) — “DISH TV churn rate was 1.29% compared to 1.39% for the same period in 2024”
Churn (DISH TV): 1.36% (Q1 2025 (monthly)) — “Our DISH TV churn rate for the three months ended March 31, 2025 was 1.36% compared to 1.53% for the same period in 2024”
Churn (DISH TV): 1.47% (Q3 2024 (three months ended September 30, 2024), monthly) — “DISH TV churn rate 1.47% 1.58% (0.11)% (7.0)”
Churn (DISH TV): 1.39% (Q2 2024 (three months ended June 30, 2024), monthly) — “Our DISH TV churn rate for the three months ended June 30, 2024 was 1.39% compared to 1.51% for the same period in 2023.”
Churn (DISH TV): 1.53% (Q1 2024 (three months ended March 31, 2024), monthly) — “Our DISH TV churn rate for the three months ended March 31, 2024 was 1.53% compared to 1.98% for the same period in 2023.”
Churn (DISH TV): 1.58% (Q3 2023 (three months ended September 30, 2023)) — “Our DISH TV churn rate for the three months ended September 30, 2023 was 1.58% compared to 1.53% for the same period in 2022”
Churn (DISH TV): 1.51% (Q2 2023 (three months ended June 30, 2023)) — “Our DISH TV churn rate for the three months ended June 30, 2023 was 1.51% compared to 1.51% for the same period in 2022”
Churn (DISH TV): 1.98% (Q1 2023) — “DISH TV churn rate ... 1.98 % 1.59 % ... 0.39 % 24.5”
Churn (DISH TV): 1.53% (Q3 2022) — “DISH TV churn rate 1.53 % 1.39 % 0.14 % 10.1”
Churn (DISH TV): 1.51% (Q2 2022) — “DISH TV churn rate 1.51 % 1.29 % 0.22 % 17.1”
Churn (DISH TV): 1.59% (Q1 2022) — “DISH TV churn rate 1.59 % 1.30 % 0.29 % 22.3”
Churn (DISH TV): 1.29% (Q2 2021 (3M ended June 30, 2021), monthly) — “DISH TV churn rate 1.29 % 1.14 % 0.15 % 13.2”
Churn (DISH TV): 1.3% (Q1 2021) — “DISH TV churn rate 1.30% compared to 1.54% prior year (0.24)% improvement”
Churn (DISH TV): 1.41% (Q3 2020) — “DISH TV churn rate of 1.41%”
Churn (DISH TV): 1.14% (Q2 2020) — “DISH TV churn rate of 1.14%”
Churn (DISH TV): 1.54% (Q1 2020) — “DISH TV churn rate of 1.54%”
Churn (DISH TV): 1.69% (Q3 2019) — “DISH TV churn rate of 1.69%”
Churn (DISH TV): 1.48% (Q2 2019) — “DISH TV churn rate of 1.48%”
Churn (DISH TV): 1.74% (Q1 2019) — “DISH TV churn rate of 1.74%”
Churn (DISH TV): 2.11% (Q3 2018 (September 30, 2018), monthly) — “DISH TV churn rate of 2.11%”
Churn (DISH TV): 1.46% (Q2 2018 (June 30, 2018), monthly) — “DISH TV churn rate of 1.46%”
Churn (DISH TV): 1.47% (Q1 2018) — “DISH TV churn rate of 1.47%”
Churn (Pay-TV): 1.57% (Q3 2017) — “Pay-TV churn rate of 1.57%”
Churn (Pay-TV): 1.59% (Q2 2017) — “Pay-TV churn rate of 1.59%”
Churn (Pay-TV): 1.69% (Q1 2017) — “Pay-TV churn rate of 1.69%”
Churn (Pay-TV): 2.11% (Q3 2016 (September 30, 2016)) — “Pay-TV churn rate of 2.11% for the 2016 Third Quarter”
Churn (Pay-TV): 1.96% (Q2 2016 (June 30, 2016)) — “Pay-TV churn rate of 1.96 % for 2016 Second Quarter Consolidated Results”
Churn (Pay-TV): 1.63% (Q1 2016) — “Pay-TV churn rate of 1.63%”
Churn (Pay-TV): 1.86% (Q3 2015) — “Pay-TV subscriber churn rate of 1.86%”
Churn (Pay-TV): 1.71% (Q2 2015) — “Pay-TV subscriber churn rate of 1.71%”
Churn (Pay-TV): 1.65% (Q1 2015) — “Pay-TV subscriber churn rate of 1.65%”
Churn (Pay-TV): 1.67% (Q3 2014) — “Pay-TV subscriber churn rate of 1.67%”
Churn (Pay-TV): 1.54% (H1 2014) — “Our Pay-TV churn rate for the six months ended June 30, 2014 was 1.54% compared to 1.57%”
Churn (Pay-TV): 1.66% (Q2 2014) — “Our Pay-TV churn rate for the three months ended June 30, 2014 was 1.66%”
Churn (Pay-TV): 1.42% (Q1 2014) — “DISH Network's Pay-TV churn rate for the three months ended March 31, 2014 was 1.42% compared to 1.47%”
Churn (Pay-TV): 1.6% (9M 2013) — “Our Pay-TV churn rate for the nine months ended September 30, 2013 was 1.60% compared to 1.58% for the same period in 2012”
Churn (Pay-TV): 1.66% (Q3 2013) — “Our Pay-TV churn rate for the three months ended September 30, 2013 was 1.66% compared to 1.80% for the same period in 2012”
Churn (Pay-TV): 1.57% (H1 2013) — “Our Pay-TV churn rate for the six months ended June 30, 2013 was 1.57% compared to 1.48% for the same period in 2012”
Churn (Pay-TV): 1.67% (Q2 2013) — “Pay-TV churn rate increased to 1.67 percent versus 1.60 percent for second quarter 2012”
Churn (Pay-TV subscribers): 1.47% (Q1 2013 (Mar 31, 2013)) — “Our Pay-TV churn rate for the three months ended March 31, 2013 was 1.47% compared to 1.35% for the same period in 2012.”
Churn: 1.58% (9M 2012) — “Our average monthly subscriber churn rate for the nine months ended September 30, 2012 was 1.58% compared to 1.65% for the same period in 2011.”
Churn: 1.6% (Q2 2012) — “Our average monthly subscriber churn rate for the three months ended June 30, 2012 was 1.60% compared to 1.67% for the same period in 2011.”
Churn: 1.35% (Q1 2012 (Mar 31, 2012)) — “Our average monthly subscriber churn rate for the three months ended March 31, 2012 was 1.35% compared to 1.47% for the same period in 2011.”
Churn: 1.65% (9M 2011) — “Our average monthly subscriber churn rate for the nine months ended September 30, 2011 was 1.65%, compared to 1.72% for the same period in 2010”
Churn: 1.67% (Q2 2011) — “Our average monthly subscriber churn rate for the three months ended June 30, 2011 was 1.67%, compared to 1.78% for the same period in 2010”
Churn: 1.47% (Q1 2011) — “Our average monthly subscriber churn rate for the three months ended March 31, 2011 was 1.47% compared to 1.40% for the same period in 2010”
Churn (DISH Network): 1.98% (Q3 2010) — “Our average monthly subscriber churn rate for the three months ended September 30, 2010 was 1.98%, compared to 1.57% for the same period in 2009”
Churn: 1.78% (Q2 2010) — “Our average monthly subscriber churn rate for the three months ended June 30, 2010 was 1.78%, compared to 1.73% for the same period in 2009.”
Churn (subscriber): 1.4% (Q1 2010) — “Our average monthly subscriber churn rate for the three months ended March 31, 2010 was 1.40%, compared to 1.83% for the same period in 2009.”
Churn: 1.64% (FY2009) — “Our average monthly subscriber churn rate for the year ended December 31, 2009 was 1.64%, compared to 1.86% for the same period in 2008”
Churn: 1.57% (Q3 2009) — “Our percentage monthly subscriber churn for the three months ended September 30, 2009 was 1.57%, compared to 2.02% for the same period in 2008.”
Churn: 1.73% (Q2 2009) — “Our percentage monthly subscriber churn for the three months ended June 30, 2009 was 1.73%, compared to 1.87% for the same period in 2008”
Churn (DISH Network subscribers): 1.83% (Q1 2009 (three months ended March 31, 2009)) — “Our percentage monthly subscriber churn for the three months ended March 31, 2009 was 1.83%, compared to 1.68% for the same period in 2008”
Churn (DISH Network subscribers): 1.86% (FY2008) — “Our average monthly subscriber churn for the year ended December 31, 2008 was 1.86%, compared to 1.70% for the same period in 2007”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.

