DFS Furniture PLC
dfs.co.uk ↗In their words
“DFS reported post-purchase net promoter scores of 86.4%, remaining near all-time highs despite supply chain disruption.”
“DFS reported strong profit growth with net promoter scores up 7% year-on-year.”
“DFS Furniture lifted profits and cut debt despite softer market, benefiting from improved net promoter scores and higher colleague engagement.”
NPS disclosures (6)
DFS reported strong profit growth with net promoter scores up 7% year-on-year.
DFS Furniture lifted profits and cut debt despite softer market, benefiting from improved net promoter scores and higher colleague engagement.
DFS achieved record customer Net Promoter Scores while strengthening financial position.
DFS Furniture reported record high Net Promoter Scores post-delivery in Q1 2025 earnings.
DFS achieved record high post-purchase and post-delivery net promoter scores and consolidated market leadership.
DFS reported post-purchase net promoter scores of 86.4%, remaining near all-time highs despite supply chain disruption.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.