NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Pharma, medtech & health distribution  /  DENTSPLY SIRONA Inc.

DENTSPLY SIRONA Inc.

dentsplysirona.com ↗
—
Latest disclosed NPS
no score published
3
NPS entries
0 with a number
2021–23
Years covered
3 entries in all

In their words

“Our NPS scores are up, particularly on the Byte program.”
— Simon Campion, Chief Executive Officer, DENTSPLY SIRONA Inc. · Earnings call, Q3 2023 · 2 Nov 2023
“So yes, it’s really important to us as we think about how do we maintain high Net Promoter Scores and how do we create the brands that we feel we want, which in our mind is, again, we’re reaching out to a segment of the population that has not…”
— Don Casey, CEO, DENTSPLY SIRONA Inc. · Earnings call, Q1 2021 · 8 May 2021
“| Performance DSO: Dental Support Organization Empowering Customers Key Focus Areas for Strong Customer Advocacy 18 NPS is At or Above Key Competitors(1) Strong Customer Advocacy in Endo Files, Chairside Mill and 3D Printing Cross-category Offerings…”
— DENTSPLY SIRONA Inc. · SEC 8-K filing · filed 9 Nov 2023

NPS disclosures (3)

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9 Nov 2023
NPSProgram

…| Performance DSO: Dental Support Organization Empowering Customers Key Focus Areas for Strong Customer Advocacy 18 NPS is At or Above Key Competitors(1) Strong Customer Advocacy in Endo Files, Chairside Mill and 3D Printing Cross-category Offerings…

— DENTSPLY SIRONA Inc. · SEC 8-K filing · filed 9 Nov 2023
SEC 8-K filing ↗
2 Nov 2023
NPSProgram

Our NPS scores are up, particularly on the Byte program.

— Simon Campion, Chief Executive Officer, DENTSPLY SIRONA Inc. · Earnings call, Q3 2023 · 2 Nov 2023
Earnings call, Q3 2023 ↗
8 May 2021
NPSProgram

So yes, it’s really important to us as we think about how do we maintain high Net Promoter Scores and how do we create the brands that we feel we want, which in our mind is, again, we’re reaching out to a segment of the population that has not…

— Don Casey, CEO, DENTSPLY SIRONA Inc. · Earnings call, Q1 2021 · 8 May 2021
Earnings call, Q1 2021 ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.