NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Business services  /  Deloitte
62
Latest disclosed NPS
6 Dec 2022
2
NPS entries
2 with a number
2017–25
Years covered
3 entries in all

In their words

“Deloitte's immersive theater campaign to motivate staff on climate change achieved an NPS of 62 (considered excellent), winning a Drum Award for B2B 2022.”
— reported by thedrum.com · 6 Dec 2022 · NI-BF43830
“Deloitte research showed corporate L&D received an NPS of -8 from over 700 HR professionals.”
— reported by ldphub.com · 18 Jul 2017 · NI-02348FB
“Deloitte announces strategic alliance with CleverTap to help enterprises optimize customer interactions and improve retention.”
— reported by prnewswire.com · 18 Mar 2025 · NI-691EA84

Disclosed NPS over time

Every Net Promoter Score Deloitte has published, by date.

020406020182019202020212022NPS -8 · 18 Jul 2017-8NPS 62 · 6 Dec 202262
020406020182019202020212022NPS -8 · 18 Jul 2017-8NPS 62 · 6 Dec 202262

NPS disclosures (2)

Search the database →

6 Dec 2022
NPS62

Deloitte's immersive theater campaign to motivate staff on climate change achieved an NPS of 62 (considered excellent), winning a Drum Award for B2B 2022.

— reported by thedrum.com · 6 Dec 2022 · NI-BF43830
thedrum.com ↗
18 Jul 2017
NPS-8

Deloitte research showed corporate L&D received an NPS of -8 from over 700 HR professionals.

— reported by ldphub.com · 18 Jul 2017 · NI-02348FB
ldphub.com ↗

Retention disclosures (1)

Open in the retention database →

18 Mar 2025
Retention

Deloitte announces strategic alliance with CleverTap to help enterprises optimize customer interactions and improve retention.

— reported by prnewswire.com · 18 Mar 2025 · NI-691EA84
prnewswire.com ↗

Lighthouse companies in Business services

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.