Denali Holding Inc.
dell.com ↗In their words
“To react quickly to our customers’ needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.”
“To react quickly to our customers’ needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.”
“To react quickly to our customers’ needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.”
NPS disclosures (30)
To react quickly to our customers’ needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.
To react quickly to our customers’ needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.
To react quickly to our customers’ needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.
To react quickly to our customers’ needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.
To react quickly to our customers’ needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.
To react quickly to our customers’ needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.
Dell Technologies received the highest partner Net Promoter Score in its history in its biannual partner survey last quarter.
Dell Technologies' domestic India channel market has gained the highest score in net promoter score metrics.
To react quickly to our customers’ needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.
To react quickly to our customers' needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.
To react quickly to our customers' needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.
Dell/EMC reported positive net promoter scores from staff and customers.
To react quickly to our customers' needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.
To react quickly to its customers’ needs, Dell tracks Dell’s Net Promoter Score, a customer loyalty metric that is widely used across various industries.
To react quickly to its customers’ needs, Dell tracks Dell’s Net Promoter Score, a customer loyalty metric that is widely used across various industries.
To react quickly to its customers’ needs, Dell tracks Dell’s Net Promoter Score, a customer loyalty metric that is widely used across various industries.
To react quickly to its customers’ needs, Dell tracks Dell’s Net Promoter Score, a customer loyalty metric that is widely used across various industries.
To react quickly to its customers’ needs, Dell tracks Dell’s Net Promoter Score, a customer loyalty metric that is widely used across various industries.
To react quickly to Dell’s customers’ needs, Dell tracks Dell’s Net Promoter Score, a customer loyalty metric that is widely used across various industries.
Dell's Net Promoter Score declined due to order fulfillment complexity, highlighting operational impact on customer experience.
To react quickly to Dell’s customers’ needs, Dell tracks Dell’s Net Promoter Score, a customer loyalty metric that is widely used across various industries.
Infrastructure and quality 10% NPS Score A loyalty metric based on how likely customers would recommend Dell to a friend or colleague. Dell classifies customers as promoters, passives or detractors.
In order to react quickly to our customers' needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.
…and stock price performance as well as compensation of peer CEOs and progress against strategic initiatives such as net promoter score (“NPS,” explained more fully below), share growth, leadership, brand momentum and health, employee engagement,…
In order to react quickly to our customers' needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.
22 (t) customer satisfaction as measured using the Net Promoter Score (NPS) metric (based on surveys of customers of the Company and its subsidiaries); or (u) any combination of the foregoing business criteria.
Platform evolution and competitive positioning Customer • Improvement in net promoter score (NPS) a Enablers •
In order to react quickly to our customers' needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.
…• Continued improvements in customer experience as evidenced by exceeding net promoter score goals. • Strong progress in the company’s investment in Best Value Solutions, Client Reinvention and eDell.
In addition, in order to react quickly to our customers’ needs, we track our Net Promoter Score, a customer loyalty metric that is widely used across various industries.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.



