NPS Intelligence (beta)

Disclosed NPS & retention by vertical

DART

Transport & logisticsPublic Transit Authority
34
Latest disclosed NPS
6 Aug 2026
2
NPS entries
1 with a number
2026
Years covered
2 entries in all

In their words

“DART's Net Promoter Score reached a record 33.7 with overall satisfaction at 74.9%, a six-year high.”
— reported by metro-magazine.com · 6 Aug 2026
“DART customer satisfaction reached 74.9% in FY2026, the highest since 2019, while Net Promoter Score climbed 10.8 points to record level.”
— reported by railway.supply · 11 Aug 2026

NPS disclosures (2)

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11 Aug 2026
NPSProgram

DART customer satisfaction reached 74.9% in FY2026, the highest since 2019, while Net Promoter Score climbed 10.8 points to record level.

— reported by railway.supply · 11 Aug 2026
railway.supply ↗
6 Aug 2026
NPS34

DART's Net Promoter Score reached a record 33.7 with overall satisfaction at 74.9%, a six-year high.

— reported by metro-magazine.com · 6 Aug 2026
metro-magazine.com ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.